Cancellation Policy

Cancellation Policy..

You can raise a cancellation request with your order number clearly stated - by sending an email to …………@…com Mention the reason of email and order number in the Subject Line of the email.

If you wish to cancel an order, please ensure cancelling it within two hours of placing the order.

If you cannot do so immediately, ensure raising the cancellation request before the order is moved for procurement.

Order once moved for procurement CANNOT be cancelled.

In case, you have cancelled an order within two hours of placing it or before it has been moved to procurement - you will be issued refund within 7 days of cancellation of order.

Order once shipped from our warehouse CANNOT be cancelled, but if you are unsatisfied with your order upon delivery, you can raise a Return request.

If due to unavoidable circumstances, or situations beyond our control, your order is not processed, cannot be procured or is not shipped to you within a certain time, the order shall stand cancelled, and the entire amount will be refunded to you; no liability shall be incurred by the either side.


Return Policy

A customer must raise a return request within the two days of an order delivery. You can raise a return request by sending an email to ……@… – clearly stating your Order Number. Also mention the purpose of email and order number in the Subject Line of the Returns Email.

A customer can return a delivered product, within 3 days of registering the return request with

In a usual Returns situation, customer would have to bear the Return shipping cost – of sending the product back to us.

The Shipping charge levied on a delivery will not be refunded against any order.

Customized outfit/s stitched based on custom measurements cannot be returned nor exchanged. Same applies for all Made-to-Order outfit/s.

A Saree cannot be returned if its blouse or petticoat has been stitched or any alteration in regard of its length, height, color or work has been made.

A Lehenga Choli cannot be returned, if its blouse/ choli or lehenga has been custom stitched or any alteration in regard of its length, height, color or work has been made.

Accessories cannot be returned or exchanged. No refunds are allowed on accessories.

Undergarments / warmers……………………………. Cannot be exchanged or returned at any cost.


A customer MUST return the delivered product to our office - for receiving the Refund. The Refund will be issued within seven days of receiving the product back - in good condition. Only the product price, which the customer paid while purchasing the product, shall be refunded.


Love it but need a different size, color, or pattern? We're happy to exchange as long as that item is still in stock.


While endeavors to procure products from its parent brand and different vendors around the world and have them delivered to their customers, disclaims any direct and indirect liability, if a vendor fails to provide the requested goods in time or if the requested goods do not match the customer expectations.




Terms and conditions

                                 Terms Used                                                    

"We/the company/us" are terms used in privacy policy, terms and conditions on our website are interchangeable and shall mean and include as entity referring to ………….




Any modification, revisions, additions or deletion to our policies shall be updated here.

Contact Us

We welcome your opinions and feedback. If you have any concerns, queries, suggestions, complaints or comments about our Products, Policies and overall Operations, please feel free to contact us at …………@…….



With us, you can be sure that we would not disclose any information pertaining to our visitors and customers - that could be held against or serve as an identification to individuals or be used for classification in a manner, which is portrayed by way of race, creed, religion, sex, political and caste. We use non-identifying information to design our website, governing policies and offerings.


Governing Law And Choice Of Forum

The validity, interpretation, construction, performance and enforcement of all the policies including this policy and terms and conditions of sale shall be governed as per the laws of India only. All legal proceedings arising out of or in connection with these policies shall be brought solely in the City of New Delhi, India.

Disclaimer Of Warranties And Limitation Of Liability

This site and all the content, information, materials, etc. available on this site is provided on "as is" and "as available" basis, unless otherwise specified in writing. The provider makes no representations or warranties of any kind, express or implied, as to the operation of this site or the content, information, materials, etc. made available to you through this site, unless otherwise specified in writing. You expressly agree that your use of this site is at your sole risk.

As permitted by law, we as provider disclaim all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose. We also do not warrant that this site and all the content, information, materials, etc. available on this site; or through our servers; or e-mail sent from us are free of viruses or other harmful components.

We will not be liable for any damages of any kind arising from the use of this site or from any content, information, materials available on this site, including, but not limited to direct, indirect, incidental, punitive, and consequential damages.